Interstate Hotels & Resorts Sales Manager, Group in Anaheim, California
*New position being added to the team as we gear up for great things to happen!
JOB TITLE: Sales Manager, Group
REPORTS TO: Director of Group Sales
BASIC PURPOSE: Plan, solicit, book and coordinate group room sales to meet/exceed revenue/profit goals.
ORGANIZATIONAL SCOPE: Position is responsible for negotiating room rates, dates and space for large groups/accounts.
Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc...) to maximize room revenue to meet/exceed goals. (50%)
Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects. (25%)
Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goals. (10%)
Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share. (6%)
Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects. (6%)
Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals. (2%)
Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested. (1%)
Knowledge and Skills:
Education: A four year college degree or equivalent education/experience
Experience: One to two full years of employment in a related position with this company or other organization(s)
Skills and Abilities: Must possess communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.
Advanced knowledge of sales/hospitality principles and practices.
Ability to investigate and analyze current activities or information in the sales/marketing field and make logical conclusions and recommendations.
Ability to make decisions based on established policies and procedures.
No. of employees supervised: No supervisory responsibility
Travel required: Local travel
Hours Required: Forty to fifty hours
This position requires the completion of an online Sales Management assessment. Shortly after submitting your application you will receive an email with a link to the online assessment. Your application will not be considered any further until you have also finished and submitted the assessment. The assessment will take about 30 minutes and we recommend you dedicate time without distractions or interruptions to complete it. Please complete the assessment as quickly as your schedule allows. If you have already completed a Sales Management assessment within the last 90 days you will not be required to complete one again.
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Our People are the Key to our Success
Interstate Hotels & Resorts is the leading global hotel management company with over 430 hotels and 76,000 rooms located throughout the United States and around the world. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry and promises a bright future for our hard-working associates building their careers with us.