FREEMAN Technician Full Time - Event - Carlsbad, CA 1147 in Carlsbad, California

Encore Event Technologies, part of the Freeman family of companies, is the leading provider of unique, creative and innovative in-house audiovisual services for hotels, conference centers, and resorts throughout the United States. Encore Event Technologies partners with hotels and event planners to develop optimum ways to deliver event experiences with maximum impact, utilizing cutting edge technology. With state-of-the-art equipment and hospitality-minded technology professionals, Encore sets the event technology pace for all competitors in the industry. Encore Productions, the production division of Encore Event Technologies, is a full-service creative production and A/V equipment rental company, helping clients tell their stories in Las Vegas and around the world.

SUMMARY

Encore Event Technologies is seeking an Event Technician (Audio Visual) who will be responsible for the floor operations, including set-up, removal and operations of technology equipment in a hotel environment with a focus on delivering unmatched customer service and providing an overall positive experience for our guest/client. Additional responsibilities include:

  • Ensure all set-ups are according to Company and guest standards.

  • Greet guest/client before event and provide clear instructions on how to operate equipment.

  • Look for opportunities to enhance client’s event. Follow through on all client requests.

  • Ensure all inventory is in good working order and rental condition.

  • Ensure any lost, stolen or damaged equipment is immediately reported to the Director.

  • Continually work toward updating and improving technical skills.

  • Provide continued communication with client to ensure success of all events.

  • Maintain accurate client event information into the Company’s business system.

  • Review invoice with client and obtain client’s signature on invoice.

  • Make sure all Company occupied areas are clean, organized, and up to Company’s standards.

  • Comply with all Company policies and procedures

  • Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and/or damage.

  • Perform other duties as assigned.

REQUIREMENTS

  • Minimum two (2) years of set up and working knowledge of audio visual equipment in a hotel environment

  • Good working knowledge in using MS Office Suite

  • The ability to work long hours including nights and weekends

  • Excellent communication, organization, and customer service skills

  • Safely lift up to 75 pounds of equipment

EDUCATION

  • High School Diploma or GED

PREFERRED

  • Associates or Bachelor's Degree in a related field

Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status or any other protected status. Freeman will consider, for employment, qualified applicants with arrest and conviction records.

Equal Employment Opportunity Poster (English) * (Español) * Employee Polygraph Protection Act

The Uniformed Services Employment and Reemployment Rights Act * Pay Transparency Policy

In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail Careers@freemanco.com .