Wyndham Worldwide Lead Guest Guide - Oceanside, CA in Oceanside, California
Lead Guest Guide - Oceanside, CA
The Marketing Lead (Sr. Agent) is a position thatwould elevate an existing guest guide into a lead position. This positiondesigned to improve marketing program efficiency though supporting currentmarketing management and team members. This position would play a key role in developingand providing a career path for our future leaders.
Act as a shift leader during gaps in managementcoverage. Current In House/CMP departments are staffed seven days per week andcover upwards to fourteen hours per day at multiple locations
Provide TO/Closer for other agents
Provide additional training for New Hire andstruggling Guest Guides and CMA’s
Provide a development opportunity for bench strengthto generate future leaders
Criteria for Marketing Lead
Candidate must have achieved the rolling 90 dayperformance metrics below:
105%of targeted Owner, and Non Owner Pen Rates
SHELL In House
105%of Tour Target
Criteria to Remain a Marketing Lead
Positions will be reviewed on a Quarterly basis
Marketing Leads must maintain the outlinedprogram performance metrics on a rolling 6 month average
o Seasonalitycan be taken into account with EVP approval
o Intent isfor Marketing Lead to take their turn in normal rotation, perform well, andassist other team members when available
Will participate in manager meetings, ongoingtrainings, etc… when asked by leadership
Work with whomever site leadership deems appropriate
Can be removed at the company’s discretion
Any Marketing Lead receiving a Final Written Warningwill be removed from Lead Position status.
Previous timeshare In House marketing experience required
Bachelor's Degree preferred;
Possess excellent communication skills both written and verbal.
Must be highly motivated with a positive attitude and good work ethic.
Experience in sales is required
World's largest vacation ownership company (nearly twice the size of # 2)
Top 100 Companies for Working Families
Highest Customer Satisfaction Rating in the Industry
Diversity Inc. 25 Noteworthy Companies
Fortune Magazine "World's Most Admired Companies"
Ethisphere.com "World's Most Ethical Companies"
Experience in these areas a plus: hotel, resort, hospitality, customer service, account management, sales, business development, front desk, concierge, retail, server, restaurant, tourism, timeshare, inside sales, marketing, sales agent, marketing representative, tourist information, host, tradeshow, event marketing, brand ambassador, welcome center representative, concierge, in-house marketing, vacation ownership sales, account manager, restaurant, server, vacation planner, appointment setter, business development, front desk, customer service.
Primary Location: United States of America- California-Oceanside
Employee Status: Regular
Organization: WVO - Sales-Marketing
Job Posting: May 18, 2017, 12:03:34 PM
Requisition ID: 1708135