MUFG Union Bank Credit Card Portfolio Manager, Vice President in San Diego, California
Join a bank that’s as committed to your future as you are.At Union Bank, a part of Mitsubishi UFJ Financial Group (MUFG), we share avision for our future, we share our successes, and we strive to bring outthe best in each other in everything we do. Our diverse colleagues areconnected by a common ambition to create change for the better from forgingmore dynamic career paths, to driving progress in our communities, tocontinuously reshaping the standards of financial services. Positiveimpact starts here; see the change you can make as we strive to become theworld’s most trusted financial group.
The Credit Card Portfolio Manager is responsible for developing and executing direct portfolio stimulation and growth campaigns for credit and debit products. The role will support the planning, development, and implementation of portfolio growth tactics, existing customer management strategies, and the overall management of pricing initiatives and utilization promotions.
40% Portfolio Strategy and Program Management: Create portfolio management strategies to maximize portfolio growth across all customer contact points, including statements, customer service, direct/ e-mail, online/digital, and branch; collaborate with Product, Credit, Marketing, Finance, and Operations in the execution of such strategies. Design, develop and oversee customer management programs including: 1) credit line increase programs, 2) new and dormant account activation 3) account upgrade strategies and 4) balance build campaigns Accountability for all credit card balance transfer programs for new and existing customers.
40% Portfolio Expense and Rewards Management: Accountability for portfolio yield management and pricing initiatives including seasonal promotions and utilization campaigns. Accountability for the management of all customer rewards programs, including responsibility for rewards expense budget and reserve, pricing of offerings, promotion, and working with third party partners including fulfillment agencies.
20% Risk Management: Partner with credit risk to strengthen control strategies, enhancements in credit policy, and portfolio-wide analytics and reporting. Partner closely with risk teams to identify opportunities within current credit strategies to optimize risk/reward trade-offs.
Seven or more years of experience in unsecured with focus in credit risk, marketing analytics, or portfolio analytics. Experience in credit card lending, TRIAD or Adaptive control strategy management preferred. Excellent and effective oral and written communication skills.
Excellent managerial and leadership skills.
Comprehensive knowledge of Credit Services and the environmental conditions in areas where the Bank does business. Proficient in all Bank products and services and alternative delivery channels within a retail bank. Ability to make decisions independently and obtain maximum staff performance.
The abovestatements are intended to describe the general nature and level of work beingperformed. They are not intended to be construed as an exhaustive list of allresponsibilities, duties and skills required of personnel so classified.
We arecommitted to leveraging the diverse backgrounds, perspectives and experiencesof our workforce to create opportunities for our people and our business. EqualOpportunity Employer Minority/Female/Disability/Veterans